Privacy Policy

Last updated: July 2025

Amamaza respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, username, email address, phone number, and profile details provided during registration.
  • Identification Documents: Passport or national ID photos submitted for trader verification.
  • Payment Information: Payment confirmation details and transaction records. We do not store mobile money PINs or bank details.
  • Product Information: Product names, descriptions, prices, images, and locations you list on the platform.
  • Usage Data: Pages visited, search queries, and interactions with the platform.

2. How We Use Your Information

  • To operate, maintain, and improve the Amamaza marketplace.
  • To process trader verification and product boosting requests.
  • To communicate with you about your account, transactions, and platform updates.
  • To display seller information and product listings to buyers.
  • To enforce our Terms of Service and prevent fraud.
  • To comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share information:

  • With other users as necessary for marketplace transactions (e.g., seller name and contact details).
  • With service providers who help us operate the platform (e.g., hosting, payment processing).
  • When required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Object to or restrict processing of your data.
  • Data portability.
  • Withdraw consent at any time.

To exercise these rights, please contact us through our Contact page.

7. Cookies

We use essential cookies to maintain session state and improve platform functionality. You can control cookie settings through your browser.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes via email or platform notice.

10. Contact Us

If you have questions about this Privacy Policy, please reach out through our Contact page.